In an organisation which is deeply embedded in processes, success is measured on how well people strictly adhere to the process.
The best at adhering to process are rewarded by promotion to positions of leadership.
The last thing leaders need to be experts of, is adhering to process.
Such organisations are guaranteeing that only the mediocre rise and only the mediocre stay. This means that such an organisation is consigned to mediocrity, but will never understand why that is so.
The way to assist this is through more honesty. Do not give people titles that state or imply leadership. Rather call them titles such as, Supervisor of process, Head of process, Chief process officer. This will allow future leaders to look elsewhere for fulfilment.
From my guide Crazy Horse through Ian Rogers Director Sphinx Spiritual
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